Licence resetting
Each licence is tied in to the computer used for registering the software. Normally, an additional
licence (about half price) is required when you use Bank Genie on another computer.
There are occasions when you need to
re-register Bank Genie, to continue using the software on only ONE computer.
- You buy a new computer
- You reformat your hard disk
- You replace your hard disk
In good faith, we can reset
your licence without asking you to purchase an additional licence. We can also retrieve your licence number if this has been lost.
This service is outside of normal
support, a slow process and therefor time consuming. A member of staff has been trained to perform this service and as such we find it necessary to apply a small charge.
Your
contribution and support will be appreciated.
However, do not make the payment under protest. If you object to this charge, do not make the payment.
Please choose from the following options
I have Bank Genie 4 Please reset my licence £4.00 (Includes a Download link for very latest version and program updates
for the software)
I have Bank Genie PRO 4 Please reset my licence £4.00 (Includes a Download link for very
latest version and program updates for the software)
Latest CD If you have a CD issued before May 2013 and need a replacement. Please send me a
CD. £4.00
We feel it is vital to all users to ensure that someone is available and trained to perform this important service
SPECIAL INSTRUCTIONS: In each instance, it is
recommended that you install the very latest version of the software as it will include the latest program updates. This link is supplied in the Reset my Licence Order Confirmation email.
If you are not sure which product you have, please email and we will advise. ask@bankgenie.net
|